Where is my order?

When you place an order through my website, you will get an emailed receipt. This indicates that your order has been received and has entered my work queue.

If you placed an order but it hasn't shipped: Please revisit the item description for the item you purchased for information. It will either have an estimated ship date (i.e. "ships on or before August 11"), or an estimated completion window (i.e. "please allow 6-8 weeks for this item to be made for you"). Most of my items are handmade and packed just for you after you order them, and are labeled accordingly.

If you received a tracking email but the tracking location hasn't updated yet: Chances are, your package probably just wasn’t scanned when it got picked up. Hang tight!

When will you add new items to your site?

There is no set schedule but I try to add new work once per month. I announce website updates to my email subscribers and give them 24 hours to shop before listings go public, you can join the list at the bottom of this page!

Where do you ship?

Unfortunately many countries are experiencing postal strikes or have passed new legislation preventing me from shipping my products there. This currently means I have to exclude Canada, Northern Ireland, and the EU from my shipping zones. Please contact me directly with your address if you live in a different location and I will make you a private shipping profile. Thank you for your understanding and flexibility!

Do you accept commissions?

I accept select commissions for jewelry and custom stained glass depending on my workload capacity at the time of inquiry. Please use the contact form to give me an idea of what you'd like. Provide as much information about your idea as possible to avoid needless back-and-forth, and please know that if I'm not able to take your commission for stained glass it's nothing personal. If you are looking for a locket visit this page. If you are looking for custom eye jewelry visit this page. If you are looking for impression jewelry visit this page.

USPS damaged my package. What do I do?

If your package arrives damaged, please take photos and videos of the package and contents and email them to hello@mickeyalicekwapis.com immediately so I can file a report and get your issue taken care of for you. Do not discard any packaging as the post office will need it to verify what happened during their insurance investigation. I usually keep an eye out to make sure all of my sent packages get delivered, but if your package is missing for 14 days please contact me so I can work with the post office to recover your item.

Do you offer cancellations, refunds or exchanges?

All sales are final. This includes physical items, digital items, and tickets to events. In the rare event that you receive an item that broke in transit or is missing a part due to my error rather than an error on part of USPS (like a broken chain or a missing set of pins, if your package was damaged by USPS please see the question above), please send photos within 24 hours of delivery and I can help. I am not able to offer refunds or exchanges due to item misuse on part of the customer. This includes dropping, pulling, ripping, tearing, throwing, wetting an item that should not be wet, improper storage, failure to follow provided instructions, allergies to gold, bronze, or silver, wearing jewelry during high impact activities such as workouts, improperly installing hardware used to hang stained glass, etc.

If you feel unsure about a product please ask questions before purchasing, I'm more than happy to help!

I entered the wrong address at checkout, what do I do?

You can enter your correct information using this link. You will be charged for shipping only, this creates a new label with your correct information. My shipping software can only utilize addresses as input by the customer at checkout and this step ensures everything goes to the correct address. Thank you for your understanding!

Do you offer custom taxidermy or pet preservation?

Nope! I'm so sorry but I do not have the capacity.

Do you offer taxidermy classes?

Yes! Please visit my events page.

How do I insert technique here?

I offer several digital guides and toolkits for mounting arthropods -- just check out the main page of my website to see those products. My blog is also full of FREE tutorials and peeks into the taxidermy industry. It's a labor of love and something I do in my spare time. The resources I share are limited to what I've made available, please enjoy them and I'll notify my email list when new tutorials are up! Outside of classes and these e-books I am unable to offer additional resources or support for personal projects, thank you so much for your understanding.

How do I start a career in taxidermy?

Try Googling that exact thing and you might be surprised see that my blog post about how to get started in the taxidermy industry is actually the first result! :) Read it, and go from there! I do not have the bandwidth to provide personal career consultations, thank you!

Do you offer taxidermy for rent?

Nope, but I do sell select pieces as I make them and will notify my email list when those mounts are available. You can join the list below. Thank you!